2005-03-15 05:53:03 ET|
So, I overbooked myself for class...wonderful...I had a scone on my way to work at about 9am...I didn't see food again until 8pm. Not only was I in color class until 2pm, but I did four models...two of whom ended up being corrective color, which, sometimes, can take several sessions before it's right. You people and your black supermarket hair color have no idea how much work it will take to remove...dammit. Try an hours worth of color remover (so the bleach will actually do something other than orange), then bleach, then a toner...maybe a couple of times...and then you have to come back another time to get it finished because at that point, you've been in the salon for 5 hours.
Anyhow, so i had one of those today...along with an all over bleach, a regular color to cover gray, and a "second session" corrective color person...four models in all.
Meanwhile the head of the assistants has decided that there will be no assistant on mondays until we can find someone to replace Brad...without telling anyone...so the color bowls are piling up, the laundry's piling up along with dirty dishes and hairy, filthy stations, cuz nobody can pitch in here and there. I pitched in as much as I could between clients.
Anyhow, so I had to go to the bank to get change and then cover the lunchbreak of the receptionist (instead of taking my own lunchbreak, I might add), then i had three haircut clients...the first and the third were fabulous and wonderful, and I really hope they both come back to me.
The middle one was a nightmare. I don't even want to go too far into detail, cuz I've finally calmed down about it, and I don't want to get worked up again. Suffice to say that it got a little bit too short for him in the bang area...Even though I only took off what I said I would...and what he approved would be a good amount. So he tells me that now he's going to have to shave his head...and that this is the worst experience he's ever had and yadda yadda...and after an hour or more of putting up with his bullshit (he was antagonistic towards me upon sitting in my chair...this man was looking for a fight), I snapped. Mind you, that he's said all this to me after I've already said "You know, i know you're really unhappy, and I'm really sorry, so I'm only going to charge you half price"...which gets a blank angry stare, then he makes the comment about it being the worst experience ever (not only because of the shortness of the haircut, but also because he has hair all over his neck ::raises eyebrow::). Ok, that was a little more detail than I intended...but that last comment made me snap...and I just couldn't take it anymore, so I told him to just not pay for his haircut and fled in tears to the back room.
Anyhow, so I finally got out of there at about 6:30 and RAN...i mean...RAN home. I'm so glad I don't work tomorrow...Some day, I know I'll have a client like that first thing, and will have 8 more haircuts to do, which is why I didn't immediately cancel my last client, which was tempting. So I stayed for her...and I managed to be cheerful and pleasant (I hope), though red faced and bleary eyed...and it was worth it...she was one of the sweetest ladies I've had the pleasure of working on.
The moral of this story? I have done over 100 haircuts since I went on the floor. Every SINGLE one has been pleased, except one (today). It doesn't matter how many happily satisfied clients you have...there will always be that one that makes you question the integrity of ALL of your work and will make you feel like it's all shite. People are cruel, selfish creatures. I can't wait until the end of the world. This man's hair will grow back in a matter of a couple of weeks...the insecurity he's left me with will last much, much longer.
Ahh...the life of a hair stylist.